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Software Review User Rating
Rating: 5.3/10 (41 votes cast)

So, following on from Rod Smyth of Arithon pointing out to us that they weren’t on our list, we’ve delved deep into Arithon’s recruitment software offering and you can see what we think below.  We always welcome user comments and ratings, and these are open for you to pitch in with your thoughts and experiences if you’ve used this package.  Thanks to Arithon for bringing this software to our attention, as it wasn’t on the initial ‘to be reviewed list’.

So, to kick off our of Arithon recruitment software review, there were a few initial steps to walk through.  I first tried it in Firefox as that is my browser of choice, but that didn’t seem to work, and fair enough, my mistake, I didn’t read the instructions!  They do say to make sure you are using an updated version of Internet Explorer – so make sure that’s what you’re using if you want to check this software out.  Maybe other browsers are supported, but check with Arithon first.

When you have Internet Explorer fully updated, there are a few simple steps to follow – downloading and installing a file provided by Arithon, which looks like it updates your Windows Registry, then downloading it again to double check (it says to do so in the instructions to ensure that your PC settings are up to date).

Let’s get into the guts of it.

GUI

Arithon’s GUI is usable and functional with the calendar to top left and key navigation down the left hand side, and the system opens on the Candidates screen.  When you click one of the main navigation links on the left, such as candidates, or vacancies, the main portion of the screen is filled with the relevant information for that selection.  There is a handy ‘Quick Links’ menu also to the left, with links to Email Candidates, Clients, or the results of your last Search.

Desktop

The desktop is the bottom link on the left hand side of the navigation, and gives access to handy information such as tcurrent interviews, candidate selections and submissions, open vacancies, vacancies about to start/finish, a to-do list, and upcoming candidate birthdays.  There is also a large part of the screen devoted to candidate and client call-backs to be followed up, thus ensuring they won’t be missed.  I’m just wondering if this would be better placed as the first screen you hit on entering the system (rather than the candidates screen) – maybe there is an option to customise – I’ll dig into that later on when reviewing the setup and options.

Overall, the desktop is well laid out – main navigation and links are on the left as in most of the software’s primary function screens, and the aggregation of data into sections makes things pretty clear.

Candidates

The candidates screen again follows the theme of other main pages, having the navigation, quick menu and calendar on the left hand side.  Finding candidate records can be done either by clicking through one by one, or in List View which allows navigation page by page, or by clicking Search in the main navigation to the left.  Searching is probably where you’ll spend most of your time when looking for a single candidate – and you are well-served, being able to search on all the fields you have input data for.  If you search for candidates with a surname of Jackson, all the candidates with that surname are then returned in the bottom half of the screen.

There are also options here for SMS, Callback reminders and further information categorised into tabs along the bottom half of the screen, including address, skills, bank details, general comments, attachments, education, employment history and jobseeking.  The history section shows you what selections, interviews and placements that candidate has been to.

Clients

The primary information for each client is visible, with similar navigation to the Candidates screen (click through, list and search).  A consultant can be assigned to the client, as well as a preferred contact.  The client status can be assigned, ie whether they are recruiting or not.  The calendar, quick menu and primary navigation are down the left hand side consistent with other screens.

The main functions across the top of the Clients screen are browse, list view, add new, save, add vacancy, callback and template.  Clicking on Template allows you to either pick an existing template, or create a custom template for correspondence.  Adding a new contact works well, and the Add Vacancy takes you from the client screen to the Vacancy screen, pre-populating the common fields with the Client’s data.  Time saver – nice touch.

Further information is tabbed at the bottom, including address details, comments, attachments, vacancies with current status, and callback history.

Vacancies

Again, the left hand side of the screen holds the usual suspects – calendar, quick menu and main navigation.  Essential contact and company information for the Vacancy is displayed in the top half of the screen, such as hours, hourly rate/salary, keywords for CV search, location and start date etc.  You can also track the source of the vacancy for marketing purposes.

Key functions at the top of the screen are browse, list view, save, callback, template and a couple of nice touches – Clone and Tweet (both do what they say on the tin) .  Further detailed information can be entered in the bottom half of the screen via tabbed sections, including skills, description, benefits, comments, attachments and address.  Selections, interviews and placements can also be tracked here.

It looks like the Website Upload functionality is manual, but we’re unable to test as we’re running the demo version.  We’d like to see the details of the vacancy auto-populated here, but to be fair, this does look like new functionality and would be great if it works in the right way.

Search

Search is available for the Candidate, Vacancy and Client screens, with the Quick Menu offering options to search Candidate, Vacancy and Client Attachments.  Search is accessed by clicking the Search link to the left of the screen.

The search fields available depend on what screen you are in when you click search – if you are in the Candidates screen for example, all the regular fields you use to enter data about that Candidate will be available – you’ll know you’re in the search screen when a little search icon replaces all the standard Candidate function buttons at the top of the screen.

Communications

Arithon recruitment software offers a few different options to communicate with your contacts.  SMS is available to Candidates, along with Email to both Candidates and Clients.  When emailing, you can send the email to the results of the last match, or the results of the last search, or search for candidates in the Search field.

The SMS functionality allows sending of either individual texts by typing or copying/pasting the mobile number into the To field in international format, or, more conveniently if you have many to send, populates the recipients from the results of your last search for bulk sending.

Data Migration

Arithon have saved you the hassle of typing in thousands of records here.  And let’s face it, you really don’t want to do that.  You get a handy CSV template, make sure your data’s in that format, and upload / import.  Bob’s your mother’s brother.

If you’re not sure about anything here, give the nice folks at Arithon a shout – ask for Rod, tell him I sent you from Recruitment Software Review.com.  They might even offer a data migration service, who knows?

Setup/Settings

Ooh.  Settings.  Things to tinker with.  I can feel my geek trying to escape.  Oh, I’m okay again.  Crisis over…

If you do have the urge to tinker, here is where to indulge your fetish.  Skill mappings, menus, Reports, Job Boards, Imports, Backups, Email importing, preferences, correspondence and Radius Search, all under one roof.

Plenty of options here to set the system up with your own preferences.

Support

Support comes from the Arithon website, bearing the name of ’360 degree Support’.  Sounds all-encompasing, and there are certainly a few options here – Support Centre, Knowledgebase, Arithon Users and Contact Details.

Further options here include Training, Assistance, Coaching and Administrative tasks, and their phone numbers are at the top of every screen.

Summary

Overall, a very functional piece of software, handling searches on thousands of candidate records with ease.  Would prefer the Desktop to be the primary screen as default out of the box, but this is minor and there may well be an option to configure this that I have missed. If Rod or any of the guys from Arithon read this, maybe they can clarify for us.  

VN:F [1.9.2_1090]
Software Review User Rating
Rating: 5.3/10 (41 votes cast)
Recruitment Software Review - Arithon, 5.3 out of 10 based on 41 ratings